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Terms & Conditions

Stock will only be shipped/released once payment reflects in our account. All items are covered by a 12 month and 24 month warranty (unless otherwise stated) which will be honoured directly by the importer/manufacturer. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by the relevant supplier before a warranty claim can be accepted. Please note that GEL, AGM and LEAD ACID have limited cycle runs. These are typically around 300 - 500 cycles. Once the cycles have been depleted as per manufacturer specifications, it means the battery has reached the end of life and no warranty is available on them. BMC energy reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way. 

The warranty will no longer be valid, and BMC energy will not be responsible for damage or injury of any kind resulting from:

  • Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
  • Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
  • Damage caused by a superior force (vis major) or if the product has been infested with insects or pests
  • If the product is physically damaged after it left the store
  • If water or liquid caused the damage to the product
  • If the warranty seal is tampered with
  • Any repair or tampering by an unauthorized person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorized agents, or alterations or modification to the equipment shall render the warranty null and void.